Client Case Studies

Every engagement starts with a problem worth solving. Here's how we've helped government teams translate policy, modernize legacy systems, and design services citizens actually use.

BC Registries & Online Services

From Legacy to Consumer-Grade: Modernizing BC's Business Registry

Co-Creation

Usability & UX Assurance

Modernization Initiative

BC Registries & Online Services

From Legacy to Consumer-Grade: Modernizing BC's Business Registry

Co-Creation

Usability & UX Assurance

Modernization Initiative

RaceRocks · Babcock

Navigating Deep Waters: Co-Creating a Submarine Scheduling Software Prototype

UX/UI Design

End User Research

Information Architecture

Submarine Scheduling Software

RaceRocks · Babcock

Navigating Deep Waters: Co-Creating a Submarine Scheduling Software Prototype

UX/UI Design

End User Research

Information Architecture

Submarine Scheduling Software

BC Registries & Online Services

Pioneering Corporate Transparency: BC's Beneficial Ownership Registry

Policy Translation

User Research

Concept Development

Business Transparency Registry

BC Registries & Online Services

Pioneering Corporate Transparency: BC's Beneficial Ownership Registry

Policy Translation

User Research

Concept Development

Business Transparency Registry

BC Registries & Online Services

Built for a Deadline: BC's Short-Term Rental Registry

Policy Translation

UX/UI Design

Design Leadership

Short-Term Rental Registry

BC Registries & Online Services

Built for a Deadline: BC's Short-Term Rental Registry

Policy Translation

UX/UI Design

Design Leadership

Short-Term Rental Registry

BC Ministry of Citizens' Services

Optimize or Overhaul? How Forge Saved GDX from the Wrong Answer

User Research

Co-Creation

Product Research

GDX Billing & Agreements Tracker

BC Ministry of Citizens' Services

Optimize or Overhaul? How Forge Saved GDX from the Wrong Answer

User Research

Co-Creation

Product Research

GDX Billing & Agreements Tracker

BC Ministry of Citizens' Services

When the Expert Becomes the Bottleneck: A Human Factors Assessment for BC Government

Ergonomics

Co-Creation

User Research

Infrastructure Architect Role Assessment

BC Ministry of Citizens' Services

When the Expert Becomes the Bottleneck: A Human Factors Assessment for BC Government

Ergonomics

Co-Creation

User Research

Infrastructure Architect Role Assessment

OneStop

From Beachhead to Blueprint: Modernizing BC's Sole Proprietorship Registry

User Research

Heuristic Review

Information Architecture

Business Registry

OneStop

From Beachhead to Blueprint: Modernizing BC's Sole Proprietorship Registry

User Research

Heuristic Review

Information Architecture

Business Registry

Dell

Setting the Standard: Co-Creating Dell's Data Center Management Interface

Co-Creation

Concept Development

Heuristic Review

OpenManage Power Center

Dell

Setting the Standard: Co-Creating Dell's Data Center Management Interface

Co-Creation

Concept Development

Heuristic Review

OpenManage Power Center

Nokia

Before the iPhone: How Co-Creation Shaped Nokia's Next Generation Smartphone Portfolio

User Research

Co-Creation

Concept Development

Nseries Smartphone Portfolio

Nokia

Before the iPhone: How Co-Creation Shaped Nokia's Next Generation Smartphone Portfolio

User Research

Co-Creation

Concept Development

Nseries Smartphone Portfolio

Zuzee

Designed for the Room No One Was Designing For

Solution Concepting

MVP

User Research

Wearable Hardware & Digital Platform

Zuzee

Designed for the Room No One Was Designing For

Solution Concepting

MVP

User Research

Wearable Hardware & Digital Platform

Stay updated with expert insights, business tips, and the latest trends that drive success.

Stay updated with expert insights, business tips, and the latest trends that drive success.