The Forge Co-Design Method
Citizens in the room before a single pixel.
Most processes start with research and hope for a decision. We start with a decision and stress-test it — with real users, without bias. Research either validates the concept, highlights weaknesses, or surfaces an insight nobody thought of before. The one that changes everything.
Research Studies
Participants
Years in Government
Methodology
Most design processes produce findings.
Ours produces decisions.
Evidence does what opinion can't—it gives everyone in the room a reason to commit.
1
Discovery & Audit
We eliminate agency bloat—meaning absolutely no junior designers or "body shop" outsourcing. Our experts who scope your project are the exact practitioners who design and deliver it.
The Usability Sprint is a standalone delivery of this phase — a fast, bounded evaluation with findings your team can act on immediately.
2
Working Concept
Findings consolidated into a best-guess solution — before users see it.
Most processes start with research and hope for a decision. We start with a decision and stress-test it. Research either validates the concept, highlights weaknesses, or surfaces an insight nobody thought of before. The one that changes everything.
3
Co-Design
Citizens stress-test the working concept. A structured three-step loop that produces evidence, not opinion — and surfaces the insights government never sees from research alone.
4
Validated Design
Tested, prioritized, documented. A ranked feature list and build-ready artefacts your dev team can act on from day one — every decision rooted in evidence.
5
Embedded delivery
Forge inside your team. Senior practitioners working directly alongside your POs, devs, and staff — through build, KPIs and success metrics, iteration, and maintaining design integrity.
Phase 3
No dusty research sitting on a shelf.
Three Engagement Models
Every engagement is scoped to fit your procurement reality.
