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Transforming Experiences
Empowering People

Building Better Digital Services for Government and Industry

Our Service Design Process

 We are driven by our deep-rooted desire to advance world-class talent to build better services that benefit people, communities, and support governments. Our innovative approach and groundbreaking solutions drive our consistent track record and multiple software design patents.

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Our Expertise

  • Solution Generation & Concepting
    Generating human-centred solutions for complex problems. Wireframing Prototyping Co-Creation Design Concept Validation Minimum Viable Product Service Blueprint
  • UI/UX Design
    Building exceptional consumer-grade experiences. Wireframing Prototyping Visual Design Interaction Design Agile
  • User Research
    Synthesizing data into actionable insights. Comparative and Competitive Analysis Behavioural/Observational Studies Surveying User Profiles UX Journey Mapping
  • Usability & UX Assurance
    Testing for quality experiences. UX Assurance Usability Testing Heuristic Reviews UX Benchmarking & Net Promoter Score (NPS) User Analytics
  • Design Leadership
    Training teams to drive user-centred design practices. Mentorship Design Reviews Team Training and Workshops Individual Contributor Assignments

Featured Projects

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Co-Creation
Service Roadmap
Minimum Viable Product
Human-Centered Design
User Research
Product Research
UX/UI Design
Information Architecture
"We set the bar with our digital solution, thanks to Forge's expertise. Their unwavering commitment to excellence consistently surpasses expectations, propelling my team to new heights of success. With unmatched design skills and extensive experience in delivering world-class products and services, Forge is simply the best in their field. "

Kane Sparks

ED, BC Registries

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