Collaborate with the Brightest Minds

We're a small, senior team. Everyone here leads something. If you're looking for a place to quietly execute tickets, we're probably not it. If you want to shape how government services get built, keep reading.

We're a small, senior team. Everyone here leads something. If you're looking for a place to quietly execute tickets, we're probably not it. If you want to shape how government services get built, keep reading.

Build-ready output.

Our deliverables go into production. We care about what happens after the report.

Build-ready output.

Our deliverables go into production. We care about what happens after the report.

Build-ready output.

Our deliverables go into production. We care about what happens after the report.

Decide, then research.

We form a hypothesis before we test it. No fishing expeditions.

Decide, then research.

We form a hypothesis before we test it. No fishing expeditions.

Decide, then research.

We form a hypothesis before we test it. No fishing expeditions.

Government, seriously.

Complex policy, real stakes, citizens who actually depend on what we build.

Government, seriously.

Complex policy, real stakes, citizens who actually depend on what we build.

Government, seriously.

Complex policy, real stakes, citizens who actually depend on what we build.

Small and senior.

You'll work alongside leads, not report to a layer of managers.

Small and senior.

You'll work alongside leads, not report to a layer of managers.

Small and senior.

You'll work alongside leads, not report to a layer of managers.

Current Job Openings

Join our team and grow with us!

Join our team and grow with us!

UXR - Intermediate

We are seeking a User Experience Researcher to play a key role in understanding user behaviours, needs, and motivations through a range of research methods. This role involves collaborating with design teams to create user-centred designs based on research findings.

The successful candidate will work under the guidance of the Design/Research Principal and together to achieve the project objectives.

Key Responsibilities:

  • Conduct user research using a wide range of qualitative and quantitative methods, including surveys, interviews, and usability testing.

  • Analyze and interpret data to gain a deep understanding of user behaviour and attitudes.

  • Collaborate with designers and product teams to translate research findings into actionable design decisions and strategies.

  • Develop and maintain user personas and journey maps.

  • Present research findings to stakeholders in a clear and compelling manner.

  • Stay up-to-date with the latest trends and best practices in UX research.

Qualifications:

  • Bachelor’s degree in Psychology, Kinesiology, Science, Human-Computer Interaction, Design, or a related field.

  • Proven experience in user research, including familiarity with a variety of research methods and tools.

  • Strong analytical skills and the ability to distill complex data into actionable insights.

  • Excellent communication and presentation skills.

  • Collaborative team player with the ability to work independently.

  • Creative thinker with a user-centric mindset.

  • Preference given to applicants with Human Factors and Ergonomics experience: conducting Task Analysis, Job Demands Analysis, Process Flow Analysis, etc.

What We Offer:

  • Opportunity to work with a talented and passionate team.

  • Room for professional growth and development.

  • A creative and collaborative work environment.

  • Competitive salary.

How to Apply:

Please send your resume and a brief cover letter explaining why you are a good fit for this position to shelley@forgeux.com. Include any relevant work samples or portfolio links.

APPLY

APPLY